State Farm® Insurance Agent Sharon Robinson
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Traci Martin
October 30, 2024
"Debi Franklin is amazing! Her help was over the top in getting my insurance needs taken care of. She treats you like a close friend instead of a customer and I loved that! Thanks again Debi your the best!"
"Hi Traci- Thank you so much for your kind words! We’re thrilled to hear about your positive experience with Debi Franklin. She truly goes above and beyond to ensure her clients feel valued and supported. It’s wonderful to know that her friendly approach made such a difference for you. We appreciate your feedback and look forward to assisting you again in the future!"
Roderick Brown
October 28, 2024
"I just wanted to pay a huge compliment to the Sharon Robinson…State Farm Agency. I’ve been with the agency over 10 years! Everytime, I’ve called them concerning my policy or have had a question, the agents always get my question or issue resolved. Every agent, I’ve dealt with is nothing, but courteous, knowledgeable, and professional."
"Hi Roderick- Thank you so much for your kind words and for being a valued client for over 10 years! We truly appreciate your loyalty and are thrilled to hear that our team has consistently provided you with excellent service. Our goal is to ensure that every interaction is courteous and professional, and it’s wonderful to know we’ve met that standard for you. If you ever have more questions or need assistance, please don’t hesitate to reach out. We’re here for you!"
David Arvizu
October 26, 2024
"I'm kind of disappointed. I recently found out that this insurance agent added home insurance to my policy without contacting me. Don't get me wrong, it provided me a good discount once the change was made. However, it has raised the risk of complications when filing a home insurance claim. It places me in a situation where State Farm may not honor claims since I am not the owner of the property I currently reside in. While I appreciate the intent of "looking out for me" and helping me save money, I am uncomfortable with a change to my policy being made without any prior consultation or communication. I didn’t receive any email, phone call, text, or voicemail about an offer that could potentially lower my auto insurance rate. I've contacted Sharon, and she's working on resolving the issue. However, I've been informed that removing the home insurance from my policy will increase my monthly rate by $30.00. Lucky me, right? I only brought this issue to the agent's attention because I thought the home insurance increased the monthly rate of my existing policy. I was only trying to look out for myself and save some money, but I guess now I have to pay more. I would honestly just go to the State Farm Agent Jennifer Herren if you're interested in any type of insurance. At least she calls me first before making any changes to my existing policy."
"HI Juan- Thank you for taking the time to share your feedback. We truly value your input and apologize for the frustration you've experienced regarding your policy changes. We understand how important communication is when it comes to insurance, and we're sorry that you felt left out of the decision-making process. Our goal is always to ensure our clients feel informed and comfortable with their policies, and it’s clear we fell short in your case. We appreciate your acknowledgment of Sharon’s efforts to resolve this issue. We strive to make the insurance process as seamless as possible, and we will take your comments into consideration to improve our communication moving forward. If there's anything else we can do to assist you further or clarify any concerns, please don’t hesitate to reach out. Your satisfaction is important to us, and we hope to regain your trust in the future. Thank you again for your feedback."
Shayla Pittman
October 16, 2024
"Dakota was so sweet and got me a great deal thanks girl"
"Hi Shayla- Thank you so much for taking the time to leave a review! We're thrilled to hear that Dakota was able to assist you and provide you with a great deal. We'll make sure to pass on your kind words to her. If you need any further assistance or have any other questions, please don't hesitate to reach out. We're here to help!"
greg phillips
September 23, 2024
"Very nice and easy to setup. She was through and went beyond to get me the best quote."
"Greg- Thank you so much for taking the time to leave us a 5-star review! Our team always strives to go above and beyond for our customers, and we're glad we were able to provide you with the best quote possible. If you have any other questions or need further assistance, please don't hesitate to reach out. We appreciate your support!"
Angela Kidd
September 20, 2024
"Very helpful and sweet. Love when people help save me money. Thank you Debbie"
"Hi Angela- Thank you so much for taking the time to leave a review! Your kind words truly mean a lot to us, and I'll make sure to pass them along to Debi, who I'm sure will be delighted to hear that her support has been appreciated. We're always here to assist you in any way we can, so if you ever have any more questions or need further assistance, please don't hesitate to reach out."
Ashley Castillo
September 20, 2024
"Dakota was absolutely phenomenal! She answered all of my questions and has impeccable knowledge of the industry! Happy to be a new customer and hope to be for many years to come due to her customer service, I know I will be well taken care of!"
"Hi Ashley- Thank you so much for taking the time to share your wonderful experience with Dakota! We truly appreciate your kind words and your decision to choose us as your service provider. Rest assured that we'll continue to deliver the same level of outstanding customer service and ensure that you are well taken care of for many years to come. Please don't hesitate to reach out if you have any further questions or concerns. We look forward to serving you!"
Jeremy Dehay
September 16, 2024
"Great experience with Dakota Broussard!! Very professional."
"Hi Jeremy- Thank you for taking the time to share your positive experience with Dakota. Providing exceptional service is always our top priority, and we are glad that Dakota met your expectations. We appreciate your feedback and hope to have the opportunity to assist you again in the future."
sybil kirch
September 13, 2024
"Chrissy Rhea was excellent. Very helpful with my auto insurance policy. Thank you, Chris Stewart."
"Chris, Thank you for taking the time to share your positive experience with Chrissy. We are thrilled to hear that she provided you with excellent assistance regarding your auto insurance policy. If you have any further questions or need assistance in the future, please do not hesitate to reach out to us. We appreciate your trust in our services and look forward to serving you again."
Linnette Paulino
September 11, 2024
"Friendly, efficient and saved me money after looking at 4 other insurance providers ~ Robert M"
"Robert- Thank you for taking the time to write a review of our office! We strive to provide excellent customer service and to ensure that our clients receive the best coverage at the most affordable rates. We take pride in helping individuals like yourself find the right insurance plan that fits their unique needs and budget."
Brandi Crouch
September 10, 2024
"Great helping get the best insurance for my needs. Super sweet and made the process super easy!"
"Brandi- Thank you so much for taking the time to write such a positive review! Your feedback is greatly appreciated, and it encourages us to continue delivering top-notch service to all our clients. If there is anything else we can assist you with or if you have any further questions, please do not hesitate to reach out."
Glenda Simpson
September 10, 2024
"I am late in posting this review, but Tamme is absolutely wonderful! She has walked me through many issues when I had roof and home damage due to hail. She took her time to answer all my questions and gave great advice on how to deal with contractors ,etc. She Is so patient . She is a great asset to The Sharon Robinson team! I would recommend this agency to anyone wanting excellent service."
"Hi Glenda- Thank you for taking the time to share your experience with Tamme. We appreciate your kind words and are thrilled to hear that Tamme provided you with exceptional service during a challenging time. Tamme's dedication to walking you through the issues you faced with your roof and home damage due to hail, answering all your questions, and providing valuable advice on dealing with contractors truly showcases her commitment to customer satisfaction. We are delighted to have her as an asset to our team! Your recommendation means a lot to us, and we are grateful for your trust in our agency. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We are always here to help."
Janie Taylor
September 4, 2024
"The personnel and agents at State Farm (Sharon Robinson) have always been friendly and helpful with each of my needs. Just recently I purchased a new vehicle. Ms. Sally worked over-time to make sure my new vehicle was properly covered. She was also very personable and encouraging prior to my purchasing experience. Thank you!"
"Hi Janie! Thank you for sharing your positive experience with our office. It's great to know that Sally went the extra mile to ensure your new vehicle was properly covered. Her dedication and commitment to providing excellent customer service are truly commendable. We appreciate your feedback and hope that you continue to have a positive experience with State Farm. If you have any further questions or need assistance with any insurance-related matters, please don't hesitate to reach out."
Jose Rodriguez
September 4, 2024
"Received a call from Dakota asking if I was looking for insurance. She was able to save me some money and bundle renters insurance. She was very helpful and the process was easy and painless"
"Hi Jose! We appreciate your kind words about Dakota's helpfulness and the ease of the process. Our team strives to make the insurance process as painless as possible, so it's great to know that we met your expectations in this regard. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!"
Cayce Rawdon
August 27, 2024
"Chrissy Rea did a fantastic job helping me switch policies and add a new one. She was so helpful and she wound up saving me quite a bit on my auto insurance! I would definitely recommend!"
"Thank you Cayce for that 5 star review. We think Chrissy is pretty awesome as well."
Ronnie Coonrod
August 8, 2024
"Chrissy Rea was extremely nice and very thorough throughout the quote and change over. I would absolutely recommend her to anyone needing insurance!"
"Thank you Ronnie for that 5 star review. "
Ciara Hurt
August 2, 2024
"Debi and the Sharon Robinson State Farm Agency are soooo amazing! Debi found me a great life insurance policy with a low monthly rate and was so quick and efficient!"
"Thank you for your wonderful review! I'm thrilled to hear that Debi and the Sharon Robinson State Farm Agency provided you with exceptional service. It's great to know that Debi was able to find you a life insurance policy that met your needs while also offering a low monthly rate. Their efficiency and quick response time are definitely qualities that make them stand out. If you have any more questions or need further assistance, feel free to reach out."
Sobirimabo Youngharry
July 22, 2024
"Very helpful and detailed. She will definitely help you save some money!!!!"
Jan lynn
July 22, 2024
"Sharon Robinson agency has been terrific to work with from enrolling in a new policy to filing a claim. I have been very pleased with the level of service from Debi Franklin, who is awesome at follow up and ensuring that you have accurate information before making decisions. I can fully recommend this agency."
Amy Gallagher
July 12, 2024
"I am excited and feel very blessed for Chrissy Rea with State Farm/Sharon Robinson in Burleson who helped me become a State Farm customer with great auto and renter's insurance policies. The entire process was easy and educational given Chrissy's extensive knowledge, professionalism, as well as her kind and thoughtful personality."
Debra Burgamy
July 2, 2024
"State Farm is the insurance company to use Chrissy got me the prices I needed and quickly I am very very pleased thank you so much"
Shawna Perry McAlister
June 26, 2024
"Chrissy was a huge help. She was professional and courteous."
joel harrell
June 13, 2024
"Fantastic experience getting set up with State Farm! Chrissy Rea did a great job helping me. The honesty and transparency was welcoming and enjoyable."
Kayla Myers
April 23, 2024
"Chrissy was super helpful and awesome. Thanks so much:)"
ASHLEY LaBar
April 12, 2024
"Best people to work with!!! If you want to feel like family when you walk in the door, go see Sharon and her team. They always do their best for you."