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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Scott Griffin

Scott Griffin

February 10, 2025

5  out of  5
rating by Scott Griffin
"VERY HAPPY WITH SERVICE AND RATES"
We responded:
"Hi Scott, Thank you so much for your kind words! We’re thrilled to hear that you are very happy with our service and rates. Our team works hard to provide the best experience possible, and it's wonderful to know that our efforts have made a positive impact on you. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!"
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Mario Porras

February 5, 2025

5  out of  5
rating by Mario Porras
"Great service"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Violet Santos

January 31, 2025

5  out of  5
rating by Violet Santos
"Mrs. Davis was very kind, helpful and efficient helping us switch over from Allstate. I will be referring family and friends."
We responded:
"Hi Violet, Thank you so much for your kind words! We're thrilled to hear that Crystal provided you with such a positive experience while helping you transition from Allstate. Our team strives to deliver exceptional service, and it's wonderful to know that you found her to be kind, helpful, and efficient. We truly appreciate your willingness to refer us to your family and friends. If you ever have any questions or need further assistance, please don’t hesitate to reach out. We're here to help!"
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Michael House

January 27, 2025

5  out of  5
rating by Michael House
"10 out of 10 service. Dakota was very thorough with all of our questions and concerns. If you do not understand what is being discussed she takes the time to explain everything in a way that does not belittle you."
We responded:
"Hi Michael- Thank you so much for your wonderful review! We are thrilled to hear that you had such a great experience with Dakota. Providing thorough and respectful service is our top priority, and it’s fantastic to know that Dakota was able to address all of your questions and concerns effectively. We appreciate your kind words about her approach to communication. Ensuring our clients feel informed and valued is essential to us, and we’re glad that Dakota embodied that during your interaction. Thank you again for your feedback. We look forward to serving you in the future!"
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Kristin Parker

January 11, 2025

5  out of  5
rating by Kristin Parker
"Dakota was AWESOME!!!!!! She went above and beyond and patiently answered ALL of my questions without making me feel rushed. She also went over everything, and would ask if that was OK. I really respect that because a lot of folks don't have good customer service skills anymore, but she was TRULY EXCEPTIONAL!!!!!!! : )"
We responded:
"Hi Kristin, Thank you so much for your wonderful review! We are thrilled to hear about your positive experience with Dakota. She truly embodies the customer service values we strive for, and it’s fantastic to know that her patience and attention to detail made such a difference for you. Your kind words will certainly be shared with her and the entire team. We appreciate your feedback and are grateful for your support. We look forward to serving you again soon!"
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Scott Little

January 10, 2025

5  out of  5
rating by Scott Little
"Sharon Robinson and her Team like Debi are great! Debi would check in with me every once in a while to see if she could save me and my family money on our policies. This most recent time, she saved me a ton by bundling everything together. Thank you!"
We responded:
"Dear Scott, Thank you so much for taking the time to share your experience! We are delighted to hear that Debi, and the rest of the team were able to assist you effectively. It’s wonderful to know that Debi's proactive approach in checking in and finding ways to save you money made such a positive impact. Bundling policies can be a great way to maximize savings, and we’re thrilled that you were able to benefit from it! Your satisfaction is our top priority, and we appreciate your trust in us. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Thank you again for your kind words!"
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Jenni

December 23, 2024

5  out of  5
rating by Jenni
"Dakota is amazing! She is so professional, detail-oriented, and absolutely great to work with. She had so much to quote for us, and she kept everything in order, and explained each line with patience, making sure I understood completely. Dakota has a welcome, positive personality, only making the experience greater! Thank you, Dakota!"
We responded:
"Dear Jenni, Thank you for your fantastic review! We are so glad to hear about your positive experience with Dakota. She truly is a valuable member of our team, and it's wonderful to know that her professionalism and attention to detail made such an impact on your experience. Dakota’s ability to explain everything clearly and with patience is something we pride ourselves on, and we’re thrilled that her positive personality added to your overall experience. We will be sure to pass along your kind words to her! Thank you once again for your feedback. We look forward to assisting you in the future!"
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Karina Almaraz

December 10, 2024

5  out of  5
rating by Karina Almaraz
"Dakota was very helpful, patient and very understanding. I was stressing from my previous home and auto insurance dramatic increase and unsure of what to do up until I spoke with Dakota. She was able to help me find a resolution on a reasonable auto and home policy. Insurance is the last thing I'm knowledgeable about but she was able to explain it to me where I could understand and knew what all I was signing up for. She's the best!!"
We responded:
"Hi Karina! Thank you so much for your kind words! We're thrilled to hear that Dakota was able to assist you during such a stressful time. It’s great to know that she could help you find a solution that worked for you and explain everything in a way that made sense. We pride ourselves on providing excellent customer service, and it’s wonderful to see Dakota's efforts recognized. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!"
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Nina Daniels

December 5, 2024

5  out of  5
rating by Nina Daniels
"Dakota has been such a great help to me! Super nice and considerate and great customer support! Keep up the great work Ms. Dakota!"
We responded:
"Hi Nina! Thank you so much for your kind words! We’re thrilled to hear that Dakota has made such a positive impact on your experience. Our team strives to provide the best customer support possible, and it’s wonderful to know that Dakota's efforts are appreciated. We’ll be sure to pass along your compliments to her!"
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Bailie rivera

December 3, 2024

5  out of  5
rating by Bailie rivera
"Chrissy was great and took care of everything I needed for my insurance policy!"
We responded:
"Hi Bailie, Thank you so much for your kind words! We’re thrilled to hear that Chrissy provided you with excellent service and took care of all your insurance needs. Our team is dedicated to ensuring that our clients feel supported and well-informed, and it’s wonderful to know that Chrissy made a positive impact on your experience. If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help!"
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Matt Edmondson

December 2, 2024

5  out of  5
rating by Matt Edmondson
"Hands down Debi is the best. Very knowledgeable and help when I needed a change in insurance companies."
We responded:
"Dear Matt, Thank you so much for your kind words! We're thrilled to hear that Debi was able to assist you with your insurance needs. Her expertise and dedication to helping our clients make transitions smooth and stress-free are truly what set us apart. If you have any more questions or need further assistance in the future, don’t hesitate to reach out. We appreciate your trust in us!"
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J Buggs-Perkins

November 25, 2024

5  out of  5
rating by J Buggs-Perkins
"It a wonderful experience. She is works well with me. What they say they will do, they will do. No extra or hidden fees. Looking fwd to working with them forever."
We responded:
"Thank you for your fantastic review! We're delighted to hear that you had a wonderful experience, and that Chrissy was able to work well with you. Transparency and reliability are our top priorities, so it’s great to know you appreciate that. We look forward to continuing to work with you for a long time to come! If you need anything in the future, don’t hesitate to reach out."
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Shelby Griffith

November 25, 2024

5  out of  5
rating by Shelby Griffith
"Dakota was absolutely fabulous and even stayed and worked overtime no to finish up for me! Fantastic service!"
We responded:
"Hi Shelby! Thank you so much for your wonderful review! We're thrilled to hear that Dakota provided you with fabulous service and went above and beyond to assist you. It's always our goal to ensure our customers are satisfied, and Dakota's dedication truly exemplifies that. We appreciate your kind words and look forward to serving you again soon!"
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Derek Powers

November 23, 2024

5  out of  5
rating by Derek Powers
"Dakota is profoundly the best person to ever sign me up for insurance went over all the bells and whistles found all the discounts available and there is no other person that I would rather deal with so as long as Dakota is with State Farm I plan to be there best experience ever"
We responded:
"Dear Derek, Thank you so much for your kind words! We’re thrilled to hear that Dakota provided you with such an excellent experience. It’s great to know that they took the time to explain all the details and find the best discounts for you. We’re proud to have Dakota on our team, and your satisfaction means the world to us. If you have any questions or need further assistance in the future, please don’t hesitate to reach out. We look forward to serving you for many years to come!"
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Justin Rose

November 21, 2024

5  out of  5
rating by Justin Rose
"I have been with State Farm for many years. The main reason I stay is an employee named Debi Franklin. She is the absolute greatest and best in the business. Very knowledgeable and very helpful. Cannot speak highly enough about her. She would be a great asset at any office but she knows insurance and is like talking to an old friend."
We responded:
"Dear Justin, Thank you so much for taking the time to share your experience! We are thrilled to hear that Debi has made such a positive impact on your time with State Farm. Her dedication and expertise truly set her apart, and we’re fortunate to have her on our team. It’s wonderful to know that you feel comfortable and valued as a customer, and that Debi has been able to build such a friendly and supportive relationship with you. Your kind words will certainly be shared with her, and we appreciate your loyalty over the years. If you ever need assistance or have any questions, please don’t hesitate to reach out. We’re here to help!"
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Kristen Vasquez

November 21, 2024

5  out of  5
rating by Kristen Vasquez
"Dakota Broussard helped me & my family out so much with our auto insurance policies. She is very thorough, wonderful to speak to & never made me feel pressured to do anything out of my comfort zone. She also reassured me so much along the way while looking at everyway to get us the best coverage for our money. Insurance always makes me nervous but I am so blessed I fell into her care. 10/10 Recommend! ❤️😊"
We responded:
"Dear Kristen, Thank you so much for taking the time to share your experience with Dakota! We are thrilled to hear that she was able to assist you and your family with your auto insurance policies in such a positive way. It’s wonderful to know that her thoroughness, supportive approach, and dedication to finding the best coverage for your needs made a significant impact on your experience. We understand that navigating insurance can be daunting, and it’s our goal to ensure our clients feel comfortable and confident throughout the process. Dakota truly embodies this commitment, and we’re grateful to have her on our team. Your recommendation means the world to us, and we look forward to continuing to support you with any future insurance needs. If you have any further questions or need assistance, please don’t hesitate to reach out!"
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Shantel Ramsey

November 17, 2024

5  out of  5
rating by Shantel Ramsey
"State far insurance has definitely won me over with all there great deals and discounts to help out drivers be covered and safe out driving! I wanna thank Dakota Broussard for getting me set up with State Farm insurance! She got me covered on everything i needed and some for a really good deal! Thank you, ask for her if you join the State Farm team!"
We responded:
"Dear Shantel, Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with State Farm and that Dakota Broussard was able to assist you in finding the perfect coverage at an excellent rate. Our team is dedicated to providing valuable deals and ensuring our customers feel safe and protected on the road. We appreciate your recommendation and look forward to serving you again in the future! Safe driving!"
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Abdi Neno

November 15, 2024

5  out of  5
rating by Abdi Neno
"I had recently the pleasure with working Dakota Broussard, she made the insurance process walk in the park, friendly, knowledgeable and always ready to tackle any questions that I had. I highly recommend her to anyone who's looking for an insurance agent that puts customers first... Thank you Dakota"
We responded:
"Dear Abdi, Thank you so much for taking the time to share your positive experience with Dakota! We are thrilled to hear that she made the insurance process so smooth and enjoyable for you. Dakota’s dedication to providing exceptional service and her willingness to address all your questions truly exemplifies our commitment to putting customers first. Your recommendation means a lot to us, and we’re grateful for the trust you placed in Dakota. If you ever need assistance in the future, please don’t hesitate to reach out. Thank you once again for your kind words!"
Profile photo of Luz Santana

Luz Santana

November 14, 2024

5  out of  5
rating by Luz Santana
"I just recently moved to Texas and was searching to have my car insurance transfer to Texas. Chrissy Rea helped me with more information on the police and coverage of my Subaru then the State farm individual in CT. She was very clear on the cost, billing process, and what my policy will be covering if there were any accidents (which she stated, she hopes this part of the coverage never be used). However, it was very clear for me to understand. Chrissy made me feel very convertible talking to her. I was amazed of her ability to provide so much good information, and I trust her. :) I decided to stay with State Farm and Chrissy even took care of the transfer monthly automatic payment out of CT for me as well. Job well done. Thank you so much."
We responded:
"Dear Luz, Thank you so much for sharing your experience with Chrissy and our team! We’re thrilled to hear that your transition to Texas went smoothly and that Chrissy was able to provide you with the information and support you needed regarding your car insurance. It's great to know that she made you feel comfortable and confident in your decisions. We pride ourselves on delivering clear and comprehensive service, and it’s rewarding to hear that Chrissy exceeded your expectations. We’re also glad you decided to stay with State Farm, and we appreciate your trust in us. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help! Thank you once again for your kind words!"
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Diana Freckle

November 14, 2024

5  out of  5
rating by Diana Freckle
"We have been clients for decades without a single complaint or bad experience. Insurace coverage for our former home for over 20 years, cars, and trailers. Claims have always been handled professionally and in a timely manner. The staff are always polite and friendly. People are very upset these days with increasing insurance rates in Texas, but State Farm has remained competitive for the coverage we know we can depend on."
We responded:
"Dear Diana, Thank you so much for taking the time to share your wonderful experience with us! We truly appreciate your loyalty over the decades and are thrilled to hear that our team has consistently provided you with excellent service and support. It's great to know that you have felt confident in your coverage and that your claims have been handled promptly and professionally. We strive to maintain a friendly and approachable atmosphere for all our clients, and your kind words reaffirm that we are on the right track. We understand the concerns regarding insurance rates, and we're committed to offering competitive options that meet your needs. Your continued trust means a lot to us, and we look forward to serving you for many more years to come. If you ever have any questions or need assistance, please don’t hesitate to reach out. Thank you again for your positive feedback! Sharon"
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Traci Martin

October 30, 2024

5  out of  5
rating by Traci Martin
"Debi Franklin is amazing! Her help was over the top in getting my insurance needs taken care of. She treats you like a close friend instead of a customer and I loved that! Thanks again Debi your the best!"
We responded:
"Hi Traci- Thank you so much for your kind words! We’re thrilled to hear about your positive experience with Debi Franklin. She truly goes above and beyond to ensure her clients feel valued and supported. It’s wonderful to know that her friendly approach made such a difference for you. We appreciate your feedback and look forward to assisting you again in the future!"
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Roderick Brown

October 28, 2024

5  out of  5
rating by Roderick Brown
"I just wanted to pay a huge compliment to the Sharon Robinson…State Farm Agency. I’ve been with the agency over 10 years! Everytime, I’ve called them concerning my policy or have had a question, the agents always get my question or issue resolved. Every agent, I’ve dealt with is nothing, but courteous, knowledgeable, and professional."
We responded:
"Hi Roderick- Thank you so much for your kind words and for being a valued client for over 10 years! We truly appreciate your loyalty and are thrilled to hear that our team has consistently provided you with excellent service. Our goal is to ensure that every interaction is courteous and professional, and it’s wonderful to know we’ve met that standard for you. If you ever have more questions or need assistance, please don’t hesitate to reach out. We’re here for you!"
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David Arvizu

October 26, 2024

1  out of  5
rating by David Arvizu
"I'm kind of disappointed. I recently found out that this insurance agent added home insurance to my policy without contacting me. Don't get me wrong, it provided me a good discount once the change was made. However, it has raised the risk of complications when filing a home insurance claim. It places me in a situation where State Farm may not honor claims since I am not the owner of the property I currently reside in. While I appreciate the intent of "looking out for me" and helping me save money, I am uncomfortable with a change to my policy being made without any prior consultation or communication. I didn’t receive any email, phone call, text, or voicemail about an offer that could potentially lower my auto insurance rate. I've contacted Sharon, and she's working on resolving the issue. However, I've been informed that removing the home insurance from my policy will increase my monthly rate by $30.00. Lucky me, right? I only brought this issue to the agent's attention because I thought the home insurance increased the monthly rate of my existing policy. I was only trying to look out for myself and save some money, but I guess now I have to pay more. I would honestly just go to the State Farm Agent Jennifer Herren if you're interested in any type of insurance. At least she calls me first before making any changes to my existing policy."
We responded:
"HI Juan- Thank you for taking the time to share your feedback. We truly value your input and apologize for the frustration you've experienced regarding your policy changes. We understand how important communication is when it comes to insurance, and we're sorry that you felt left out of the decision-making process. Our goal is always to ensure our clients feel informed and comfortable with their policies, and it’s clear we fell short in your case. We appreciate your acknowledgment of Sharon’s efforts to resolve this issue. We strive to make the insurance process as seamless as possible, and we will take your comments into consideration to improve our communication moving forward. If there's anything else we can do to assist you further or clarify any concerns, please don’t hesitate to reach out. Your satisfaction is important to us, and we hope to regain your trust in the future. Thank you again for your feedback."
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Shayla Pittman

October 16, 2024

5  out of  5
rating by Shayla Pittman
"Dakota was so sweet and got me a great deal thanks girl"
We responded:
"Hi Shayla- Thank you so much for taking the time to leave a review! We're thrilled to hear that Dakota was able to assist you and provide you with a great deal. We'll make sure to pass on your kind words to her. If you need any further assistance or have any other questions, please don't hesitate to reach out. We're here to help!"
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greg phillips

September 23, 2024

5  out of  5
rating by greg phillips
"Very nice and easy to setup. She was through and went beyond to get me the best quote."
We responded:
"Greg- Thank you so much for taking the time to leave us a 5-star review! Our team always strives to go above and beyond for our customers, and we're glad we were able to provide you with the best quote possible. If you have any other questions or need further assistance, please don't hesitate to reach out. We appreciate your support!"